{"id":1638,"date":"2026-04-23T16:03:16","date_gmt":"2026-04-23T08:03:16","guid":{"rendered":"https:\/\/rcdronego.com\/?page_id=1638"},"modified":"2026-04-23T16:03:18","modified_gmt":"2026-04-23T08:03:18","slug":"returns-exchanges","status":"publish","type":"page","link":"https:\/\/rcdronego.com\/cs\/returns-exchanges\/","title":{"rendered":"Vr\u00e1cen\u00ed a v\u00fdm\u011bny"},"content":{"rendered":"<h2 class=\"wp-block-heading\" id=\"return-policy\">Z\u00c1SADY VR\u00c1CEN\u00cd<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pokud byste cht\u011bli vr\u00e1tit svou objedn\u00e1vku z d\u016fvodu jak\u00fdchkoli kvalitativn\u00edch probl\u00e9m\u016f, kontaktujte n\u00e1s pros\u00edm do <strong>30 kalend\u00e1\u0159n\u00edch dn\u016f<\/strong> po doru\u010den\u00ed. Pro vr\u00e1cen\u00ed n\u00e1kupu n\u00e1m napi\u0161te na e-mail <strong>support@rcdronego.com<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"returns-or-replacement\">VR\u00c1CEN\u00cd NEBO V\u00ddM\u011aNA<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Na\u0161e politika trv\u00e1 <strong>30 dn\u016f<\/strong>. Pokud od obdr\u017een\u00ed n\u00e1kupu uplynulo 30 dn\u016f, bohu\u017eel v\u00e1m nem\u016f\u017eeme nab\u00eddnout vr\u00e1cen\u00ed pen\u011bz ani v\u00fdm\u011bnu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aby bylo mo\u017en\u00e9 vr\u00e1tit nebo vym\u011bnit zbo\u017e\u00ed, mus\u00ed b\u00fdt nepou\u017eit\u00e9 a ve stejn\u00e9m stavu, v jak\u00e9m jste jej obdr\u017eeli. Mus\u00ed b\u00fdt tak\u00e9 v p\u016fvodn\u00edm obalu. Jak\u00e9koli zbo\u017e\u00ed, kter\u00e9 nen\u00ed v p\u016fvodn\u00edm stavu, je po\u0161kozen\u00e9 nebo mu chyb\u00ed \u010d\u00e1sti z d\u016fvod\u016f, kter\u00e9 nejsou na\u0161\u00ed chybou, nebude p\u0159ijato. Polo\u017eky vr\u00e1cen\u00e9 po v\u00edce ne\u017e 30 dnech od doru\u010den\u00ed rovn\u011b\u017e nebudou zp\u016fsobil\u00e9 k vr\u00e1cen\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>POZN\u00c1MKY:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nevracejte pros\u00edm \u017e\u00e1dn\u00e9 objedn\u00e1vky bez p\u0159edchoz\u00ed komunikace.<\/li>\n\n\n\n<li>Nepos\u00edlejte pros\u00edm sv\u016fj n\u00e1kup zp\u011bt v\u00fdrobci.<\/li>\n\n\n\n<li>K dokon\u010den\u00ed vr\u00e1cen\u00ed po\u017eadujeme \u00fa\u010dtenku nebo doklad o koupi.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"refunds\">REFUNDS<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Jakmile va\u0161e vr\u00e1cen\u00ed obdr\u017e\u00edme a zkontrolujeme, po\u0161leme v\u00e1m e-mail s ozn\u00e1men\u00edm, \u017ee jsme va\u0161i vr\u00e1cenou polo\u017eku obdr\u017eeli. Budeme v\u00e1s tak\u00e9 informovat o schv\u00e1len\u00ed nebo zam\u00edtnut\u00ed va\u0161eho vr\u00e1cen\u00ed pen\u011bz.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pokud bude schv\u00e1leno, bude va\u0161e vr\u00e1cen\u00ed pen\u011bz zpracov\u00e1no a \u010d\u00e1stka bude automaticky p\u0159ips\u00e1na na va\u0161i kreditn\u00ed kartu nebo p\u016fvodn\u00ed zp\u016fsob platby. Doba vr\u00e1cen\u00ed pen\u011bz z\u00e1vis\u00ed na zp\u016fsobu platby:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Kreditn\u00ed nebo debetn\u00ed karta:<\/strong> Vr\u00e1cen\u00ed pen\u011bz bude odesl\u00e1no bance, kter\u00e1 kartu vydala, do 7 pracovn\u00edch dn\u016f od obdr\u017een\u00ed vr\u00e1cen\u00e9 polo\u017eky nebo \u017e\u00e1dosti o zru\u0161en\u00ed. Pro dal\u0161\u00ed podrobnosti kontaktujte svou banku.<\/li>\n\n\n\n<li><strong>PayPal:<\/strong> Vr\u00e1cen\u00ed pen\u011bz bude odesl\u00e1no na v\u00e1\u0161 PayPal \u00fa\u010det do 3 pracovn\u00edch dn\u016f.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"late-or-missing-refunds\">POZDN\u00cd NEBO CHYB\u011aJ\u00cdC\u00cd VR\u00c1CEN\u00cd PEN\u011aZ<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pokud jste je\u0161t\u011b neobdr\u017eeli refundaci:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Nejprve znovu zkontrolujte sv\u016fj bankovn\u00ed \u00fa\u010det.<\/li>\n\n\n\n<li>Kontaktujte svou spole\u010dnost vyd\u00e1vaj\u00edc\u00ed kreditn\u00ed karty; m\u016f\u017ee chv\u00edli trvat, ne\u017e bude va\u0161e refundace ofici\u00e1ln\u011b zve\u0159ejn\u011bna.<\/li>\n\n\n\n<li>Kontaktujte svou banku. \u010casto existuje ur\u010dit\u00e1 doba zpracov\u00e1n\u00ed, ne\u017e je refundace zve\u0159ejn\u011bna. Pokud jste ud\u011blali v\u0161e v\u00fd\u0161e uveden\u00e9 a st\u00e1le jste neobdr\u017eeli refundaci, kontaktujte n\u00e1s na <strong>support@rcdronego.com<\/strong>.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"shipping-for-returns\">DOPRAVA PRO VR\u00c1CEN\u00cd<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pro vr\u00e1cen\u00ed va\u0161eho produktu mus\u00edte nejprve kontaktovat <strong>support@rcdronego.com<\/strong>. Na\u0161i zam\u011bstnanci poskytnou pokyny a po potvrzen\u00ed m\u016f\u017eete produkt vr\u00e1tit. Pokud vr\u00e1t\u00edte produkt bez potvrzen\u00ed, n\u00e1\u0161 sklad nebude schopen identifikovat odes\u00edlatele, co\u017e m\u016f\u017ee znemo\u017enit va\u0161i refundaci.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Poplatek za dopln\u011bn\u00ed z\u00e1sob:<\/strong> Spot\u0159ebitel\u016fm nebude \u00fa\u010dtov\u00e1n \u017e\u00e1dn\u00fd poplatek za dopln\u011bn\u00ed z\u00e1sob p\u0159i vr\u00e1cen\u00ed produktu.<\/li>\n\n\n\n<li><strong>N\u00e1klady na dopravu:<\/strong> Pokud se nejedn\u00e1 o probl\u00e9m s kvalitou, nesete odpov\u011bdnost za \u00fahradu vlastn\u00edch n\u00e1klad\u016f na dopravu p\u0159i vr\u00e1cen\u00ed produktu.<\/li>\n\n\n\n<li><strong>Sledov\u00e1n\u00ed:<\/strong> Pokud pos\u00edl\u00e1te polo\u017eku v hodnot\u011b p\u0159es <strong>50 USD<\/strong>, d\u016frazn\u011b doporu\u010dujeme pou\u017e\u00edt sledovatelnou p\u0159epravn\u00ed slu\u017ebu nebo zakoupit p\u0159epravn\u00ed poji\u0161t\u011bn\u00ed. Nezaru\u010dujeme, \u017ee va\u0161i vr\u00e1cenou polo\u017eku obdr\u017e\u00edme.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"return-address\">ADRESA PRO VR\u00c1CEN\u00cd<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Adresa:<\/strong> M\u00edstnost 201, \u010d. 4 Pingling Second Street, ulice Dongcheng, m\u011bsto Dongguan, provincie Guangdong, \u010c\u00edna<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tel:<\/strong> +86 13428492003<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>E-mail:<\/strong> support@rcdronego.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>(Nevracejte pros\u00edm polo\u017eky bez p\u0159edchoz\u00edho e-mailov\u00e9ho potvrzen\u00ed od n\u00e1s).<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"important-notes\">D\u016eLE\u017dIT\u00c9 POZN\u00c1MKY<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Zdroj n\u00e1kupu:<\/strong> Vr\u00e1cen\u00ed nebo v\u00fdm\u011bna se vztahuj\u00ed pouze na za\u0159\u00edzen\u00ed zakoupen\u00e1 p\u0159\u00edmo na <strong>rcdronego.com<\/strong>. Pokud jste zakoupili produkty od t\u0159et\u00ed strany, kontaktujte je pros\u00edm p\u0159\u00edmo.<\/li>\n\n\n\n<li><strong>Stav:<\/strong> Za\u0159\u00edzen\u00ed mus\u00ed b\u00fdt v \u201cjako nov\u00e9m\u201d stavu a pokud mo\u017eno s neporu\u0161en\u00fdm origin\u00e1ln\u00edm zape\u010det\u011bn\u00fdm obalem. P\u0159\u00edslu\u0161enstv\u00ed mus\u00ed b\u00fdt nov\u00e9 a neotev\u0159en\u00e9, aby bylo zp\u016fsobil\u00e9 k vr\u00e1cen\u00ed pen\u011bz.<\/li>\n\n\n\n<li><strong>Vr\u00e1cen\u00ed z nekvalitn\u00edch d\u016fvod\u016f:<\/strong> Pokud je p\u0159\u00edslu\u0161enstv\u00ed nebo produkt vr\u00e1cen bez d\u016fvodu kvality, p\u016fvodn\u00ed poplatek za zp\u011btn\u00e9 zasl\u00e1n\u00ed bude ode\u010dten z vr\u00e1cen\u00e9 \u010d\u00e1stky.<\/li>\n\n\n\n<li><strong>Doba odezvy:<\/strong> Jakmile n\u00e1m za\u0161lete e-mail ohledn\u011b vr\u00e1cen\u00ed nebo vr\u00e1cen\u00ed pen\u011bz, odpov\u00edme do <strong>24 hodin<\/strong> v pracovn\u00ed dny. Pokud v t\u00e9to lh\u016ft\u011b neobdr\u017e\u00edte odpov\u011b\u010f, zkontrolujte pros\u00edm slo\u017eku spam\/nevy\u017e\u00e1dan\u00e1 po\u0161ta.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>RETURN POLICY If you would like to return your order for any quality issues, please contact us within 30 calendar days after delivery. To return a purchase, please email us at support@rcdronego.com. RETURNS OR REPLACEMENT Our policy lasts 30 days. If 30 days have gone by since you received your purchase, unfortunately, we cannot offer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_gspb_post_css":"","footnotes":""},"class_list":["post-1638","page","type-page","status-publish","hentry"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Returns &amp; Exchanges - RCDronego<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rcdronego.com\/cs\/returns-exchanges\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns &amp; Exchanges - RCDronego\" \/>\n<meta property=\"og:description\" content=\"RETURN POLICY If you would like to return your order for any quality issues, please contact us within 30 calendar days after delivery. 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