{"id":1642,"date":"2026-04-23T16:14:01","date_gmt":"2026-04-23T08:14:01","guid":{"rendered":"https:\/\/rcdronego.com\/?page_id=1642"},"modified":"2026-04-23T16:14:03","modified_gmt":"2026-04-23T08:14:03","slug":"warranty","status":"publish","type":"page","link":"https:\/\/rcdronego.com\/cs\/warranty\/","title":{"rendered":"Z\u00e1ruka"},"content":{"rendered":"<h2 class=\"wp-block-heading\" id=\"warranty-policy\">Z\u00e1ru\u010dn\u00ed politika<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-scope-and-duration-of-warranty\">1. Rozsah a doba trv\u00e1n\u00ed z\u00e1ruky<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Dron (kompletn\u00ed jednotka)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Z\u00e1ru\u010dn\u00ed doba:<\/strong> 3 m\u011bs\u00edce od data n\u00e1kupu<\/li>\n\n\n\n<li><strong>Kryt\u00ed:<\/strong> Vady vypl\u00fdvaj\u00edc\u00ed z v\u00fdrobn\u00edch nebo materi\u00e1lov\u00fdch probl\u00e9m\u016f p\u0159i b\u011b\u017en\u00e9m pou\u017e\u00edv\u00e1n\u00ed.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Z\u00e1kladn\u00ed sou\u010d\u00e1sti<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Zahrnuje:<\/strong> \u0158\u00eddic\u00ed jednotka letu, ESC, d\u00e1lkov\u00fd ovlada\u010d, p\u0159enosov\u00fd modul, motor, baterie<\/li>\n\n\n\n<li><strong>Z\u00e1ru\u010dn\u00ed doba:<\/strong> 6 m\u011bs\u00edc\u016f od data n\u00e1kupu<\/li>\n\n\n\n<li><strong>Kryt\u00ed:<\/strong> Funk\u010dn\u00ed selh\u00e1n\u00ed zp\u016fsoben\u00e1 v\u00fdrobn\u00edmi nebo materi\u00e1lov\u00fdmi vadami p\u0159i b\u011b\u017en\u00e9m pou\u017e\u00edv\u00e1n\u00ed.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Zvl\u00e1\u0161tn\u00ed pozn\u00e1mka:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pokud zakoupen\u00fd produkt nebo jeho zna\u010dka\/v\u00fdrobce v\u00fdslovn\u011b uv\u00e1d\u00ed jinou z\u00e1ru\u010dn\u00ed dobu nebo podm\u00ednky, plat\u00ed z\u00e1ru\u010dn\u00ed politika zna\u010dky\/v\u00fdrobce.<\/li>\n\n\n\n<li>Pokud zna\u010dka\/v\u00fdrobce nem\u00e1 specifickou z\u00e1ru\u010dn\u00ed politiku, pou\u017eije se tato politika.<\/li>\n\n\n\n<li>U p\u0159\u00edslu\u0161enstv\u00ed s odli\u0161nou nebo zvl\u00e1\u0161tn\u00ed z\u00e1ru\u010dn\u00ed dobou budou podrobnosti uvedeny na p\u0159\u00edslu\u0161n\u00e9 str\u00e1nce produktu.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"2-exclusions-from-warranty\">2. Vylou\u010den\u00ed ze z\u00e1ruky<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Po\u0161kozen\u00ed v d\u016fsledku lidsk\u00e9 chyby nebo nehod:<\/strong> Po\u0161kozen\u00ed zp\u016fsoben\u00e9 kolizemi, p\u00e1dy, vystaven\u00edm vod\u011b, p\u0159et\u00ed\u017een\u00edm, neopr\u00e1vn\u011bnou demont\u00e1\u017e\u00ed nebo \u00fapravami. Po\u0161kozen\u00ed vypl\u00fdvaj\u00edc\u00ed z nespr\u00e1vn\u00e9ho provozu, skladov\u00e1n\u00ed nebo \u00fadr\u017eby, kter\u00e9 nen\u00ed v souladu s pokyny k produktu.<\/li>\n\n\n\n<li><strong>Faktory prost\u0159ed\u00ed:<\/strong> Po\u0161kozen\u00ed zp\u016fsoben\u00e9 provozem v nevhodn\u00fdch prost\u0159ed\u00edch (nap\u0159. extr\u00e9mn\u00ed teploty, vysok\u00e1 vlhkost, siln\u00e1 magnetick\u00e1 pole) nebo ud\u00e1lostmi vy\u0161\u0161\u00ed moci, jako je blesk, p\u0159\u00edrodn\u00ed katastrofy atd.<\/li>\n\n\n\n<li><strong>Neautorizovan\u00e9 opravy nebo \u00fapravy:<\/strong> Po\u0161kozen\u00ed vznikl\u00e9 opravami, \u00fapravami nebo v\u00fdm\u011bnou sou\u010d\u00e1st\u00ed proveden\u00fdmi neautorizovan\u00fdmi poskytovateli slu\u017eeb.<\/li>\n\n\n\n<li><strong>Norm\u00e1ln\u00ed opot\u0159eben\u00ed:<\/strong> Zahrnuje, ale nen\u00ed omezeno na p\u0159irozen\u00e9 st\u00e1rnut\u00ed baterie, standardn\u00ed opot\u0159eben\u00ed vrtul\u00ed a drobn\u00e9 kosmetick\u00e9 po\u0161kozen\u00ed.<\/li>\n\n\n\n<li><strong>Mimo z\u00e1ru\u010dn\u00ed dobu:<\/strong> Jak\u00e9koli vady nebo poruchy vznikl\u00e9 po uplynut\u00ed z\u00e1ru\u010dn\u00ed doby.<\/li>\n\n\n\n<li><strong>Doklad o koupi:<\/strong> Neposkytnut\u00ed platn\u00e9ho dokladu o koupi (\u010d\u00edslo objedn\u00e1vky, faktura atd.) nebo nemo\u017enost potvrdit datum nebo p\u016fvod n\u00e1kupu.<\/li>\n\n\n\n<li><strong>Nemo\u017enost vr\u00e1cen\u00ed nebo servisu:<\/strong> Pokud z\u00e1kazn\u00edk nem\u016f\u017ee zaslat produkt nebo sou\u010d\u00e1sti zp\u011bt do ur\u010den\u00e9ho servisn\u00edho st\u0159ediska, nebudeme schopni poskytnout z\u00e1ru\u010dn\u00ed servis.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"3-warranty-claim-process\">3. Proces reklamace<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kontaktujte z\u00e1kaznickou podporu<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pokud se domn\u00edv\u00e1te, \u017ee v\u00e1\u0161 produkt m\u016f\u017ee m\u00edt kvalitativn\u00ed probl\u00e9m kryt\u00fd z\u00e1rukou, kontaktujte n\u00e1s nejprve e-mailem nebo telefonicky. Poskytn\u011bte n\u00e1sleduj\u00edc\u00ed:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Doklad o koupi (\u010d\u00edslo objedn\u00e1vky, faktura, \u00fa\u010dtenka)<\/li>\n\n\n\n<li>S\u00e9riov\u00e9 \u010d\u00edslo produktu (pokud je k dispozici)<\/li>\n\n\n\n<li>Podrobn\u00fd popis probl\u00e9mu spolu s relevantn\u00edmi fotografiemi\/videi<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e1\u0161 t\u00fdm podpory provede p\u0159edb\u011b\u017en\u00e9 posouzen\u00ed. Pokud se zd\u00e1, \u017ee se jedn\u00e1 o probl\u00e9m kryt\u00fd z\u00e1rukou, provedeme v\u00e1s dal\u0161\u00edmi kroky.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kontaktn\u00ed \u00fadaje: E-mail: support@rcdronego.com<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Odesl\u00e1n\u00ed nebo vr\u00e1cen\u00ed k inspekci<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Postupujte podle pokyn\u016f poskytnut\u00fdch z\u00e1kaznickou podporou pro bezpe\u010dn\u00e9 zabalen\u00ed a odesl\u00e1n\u00ed produktu nebo p\u0159\u00edslu\u0161n\u00fdch sou\u010d\u00e1st\u00ed na na\u0161i ur\u010denou adresu.<\/li>\n\n\n\n<li>Ve\u0161ker\u00e9 n\u00e1klady na dopravu a souvisej\u00edc\u00ed poplatky (v\u010detn\u011b p\u0159epravy, cel, poplatk\u016f za odbaven\u00ed atd.) jsou odpov\u011bdnost\u00ed z\u00e1kazn\u00edka.<\/li>\n\n\n\n<li>Pokud nem\u016f\u017eete n\u00e9st nebo za\u0159\u00eddit proces p\u0159epravy, nebudeme schopni splnit z\u00e1ru\u010dn\u00ed servis.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kontrola a oprava\/v\u00fdm\u011bna<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Doba kontroly:<\/strong> Do 10 pracovn\u00edch dn\u016f od obdr\u017een\u00ed va\u0161eho produktu dokon\u010d\u00edme diagnostiku z\u00e1vady.<\/li>\n\n\n\n<li><strong>Doba opravy\/v\u00fdm\u011bny:<\/strong> Pokud je potvrzeno, \u017ee se jedn\u00e1 o vadu krytou z\u00e1rukou, oprav\u00edme nebo vym\u011bn\u00edme ji do 10\u201330 pracovn\u00edch dn\u016f po kontrole.<\/li>\n\n\n\n<li>Po dokon\u010den\u00ed opravy nebo v\u00fdm\u011bny v\u00e1m produkt za\u0161leme zp\u011bt. N\u00e1klady na zp\u011btnou dopravu a p\u0159\u00edpadn\u00e1 cla jsou na va\u0161e n\u00e1klady.<\/li>\n\n\n\n<li>Pokud probl\u00e9m nen\u00ed kryt z\u00e1rukou, informujeme v\u00e1s o odhadovan\u00fdch n\u00e1kladech p\u0159ed zah\u00e1jen\u00edm.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"4-additional-information\">4. Dopl\u0148uj\u00edc\u00ed informace<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Aktualizace firmwaru:<\/strong> Pro zaji\u0161t\u011bn\u00ed optim\u00e1ln\u00edho v\u00fdkonu udr\u017eujte firmware a software va\u0161eho dronu aktualizovan\u00e9. Probl\u00e9my zp\u016fsoben\u00e9 neproveden\u00edm v\u010dasn\u00e9 aktualizace nejsou touto z\u00e1rukou kryty.<\/li>\n\n\n\n<li><strong>Bezpe\u010dnost letu:<\/strong> P\u0159ed letem v\u017edy zkontrolujte baterii, vrtule, r\u00e1m, gimbal atd. Po\u0161kozen\u00ed zp\u016fsoben\u00e9 nep\u0159\u00edzniv\u00fdmi pov\u011btrnostn\u00edmi podm\u00ednkami nebo nedbalost\u00ed oper\u00e1tora nen\u00ed kryto.<\/li>\n\n\n\n<li><strong>Pr\u00e1vn\u00ed podm\u00ednky:<\/strong> Tato z\u00e1ru\u010dn\u00ed politika plat\u00ed, pokud nen\u00ed v rozporu s m\u00edstn\u00edmi z\u00e1kony a p\u0159edpisy. V p\u0159\u00edpad\u011b takov\u00e9ho rozporu maj\u00ed p\u0159ednost m\u00edstn\u00ed z\u00e1kony.<\/li>\n\n\n\n<li><strong>Pr\u00e1vo kone\u010dn\u00e9ho v\u00fdkladu:<\/strong> Vyhrazujeme si pr\u00e1vo kone\u010dn\u00e9ho v\u00fdkladu t\u00e9to politiky a m\u016f\u017eeme ji podle pot\u0159eby upravit na z\u00e1klad\u011b skute\u010dn\u00fdch okolnost\u00ed.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">M\u00e1te-li jak\u00e9koli dotazy ohledn\u011b t\u011bchto z\u00e1ru\u010dn\u00edch podm\u00ednek nebo pot\u0159ebujete dal\u0161\u00ed pomoc, nev\u00e1hejte n\u00e1s kontaktovat:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email: support@rcdronego.com<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ud\u011bl\u00e1me maximum, abychom v\u00e1m pomohli. U\u017eijte si let!<\/p>","protected":false},"excerpt":{"rendered":"<p>Warranty Policy 1. Scope and Duration of Warranty Drone (Complete Unit) Core Components Special Note: 2. Exclusions from Warranty 3. Warranty Claim Process Contact Customer Support If you believe your product may have a quality issue covered under warranty, please contact us first via email or phone. Provide the following: Our support team will conduct [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_gspb_post_css":"","footnotes":""},"class_list":["post-1642","page","type-page","status-publish","hentry"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Warranty - RCDronego<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rcdronego.com\/cs\/warranty\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Warranty - RCDronego\" \/>\n<meta property=\"og:description\" content=\"Warranty Policy 1. 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