{"id":1638,"date":"2026-04-23T16:03:16","date_gmt":"2026-04-23T08:03:16","guid":{"rendered":"https:\/\/rcdronego.com\/?page_id=1638"},"modified":"2026-04-23T16:03:18","modified_gmt":"2026-04-23T08:03:18","slug":"returns-exchanges","status":"publish","type":"page","link":"https:\/\/rcdronego.com\/es\/returns-exchanges\/","title":{"rendered":"Devoluciones y cambios"},"content":{"rendered":"<h2 class=\"wp-block-heading\" id=\"return-policy\">POL\u00cdTICA DE DEVOLUCI\u00d3N<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Si desea devolver su pedido por cualquier problema de calidad, cont\u00e1ctenos dentro de <strong>30 d\u00edas calendario<\/strong> despu\u00e9s de la entrega. Para devolver una compra, env\u00edenos un correo electr\u00f3nico a <strong>support@rcdronego.com<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"returns-or-replacement\">DEVOLUCIONES O REEMPLAZO<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Nuestra pol\u00edtica dura <strong>30 d\u00edas<\/strong>. Si han pasado 30 d\u00edas desde que recibi\u00f3 su compra, lamentablemente no podemos ofrecerle un reembolso o cambio.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para ser elegible para una devoluci\u00f3n o reemplazo, su art\u00edculo debe estar sin usar y en las mismas condiciones en que lo recibi\u00f3. Tambi\u00e9n debe estar en el embalaje original. No se aceptar\u00e1 ning\u00fan art\u00edculo que no est\u00e9 en su estado original, da\u00f1ado o con piezas faltantes por razones que no sean debidas a nuestro error. Los art\u00edculos devueltos m\u00e1s de 30 d\u00edas despu\u00e9s de la entrega tampoco ser\u00e1n elegibles para devoluci\u00f3n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>NOTAS:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No devuelva ning\u00fan pedido sin comunicaci\u00f3n previa.<\/li>\n\n\n\n<li>No env\u00ede su compra de vuelta al fabricante.<\/li>\n\n\n\n<li>Para completar su devoluci\u00f3n, necesitamos un recibo o comprobante de compra.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"refunds\">REFUNDS<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Una vez que recibamos e inspeccionemos su devoluci\u00f3n, le enviaremos un correo electr\u00f3nico para notificarle que hemos recibido su art\u00edculo devuelto. Tambi\u00e9n le notificaremos la aprobaci\u00f3n o rechazo de su reembolso.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si se aprueba, su reembolso se procesar\u00e1 y se aplicar\u00e1 autom\u00e1ticamente un cr\u00e9dito a su tarjeta de cr\u00e9dito o m\u00e9todo de pago original. El tiempo de reembolso depende del m\u00e9todo de pago:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Tarjeta de cr\u00e9dito o d\u00e9bito:<\/strong> El reembolso se enviar\u00e1 al banco emisor de la tarjeta dentro de los 7 d\u00edas h\u00e1biles posteriores a la recepci\u00f3n del art\u00edculo devuelto o la solicitud de cancelaci\u00f3n. Comun\u00edquese con su banco emisor de la tarjeta para obtener m\u00e1s detalles.<\/li>\n\n\n\n<li><strong>PayPal:<\/strong> Los reembolsos se enviar\u00e1n a su cuenta de PayPal dentro de los 3 d\u00edas h\u00e1biles.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"late-or-missing-refunds\">REEMBOLSOS TARD\u00cdOS O FALTANTES<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si a\u00fan no has recibido un reembolso:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Primero, revisa tu cuenta bancaria nuevamente.<\/li>\n\n\n\n<li>Contacta a la compa\u00f1\u00eda de tu tarjeta de cr\u00e9dito; puede tomar alg\u00fan tiempo antes de que tu reembolso se publique oficialmente.<\/li>\n\n\n\n<li>Contacta a tu banco. A menudo hay un tiempo de procesamiento antes de que se publique un reembolso. Si has hecho todo esto y a\u00fan no has recibido tu reembolso, cont\u00e1ctanos en <strong>support@rcdronego.com<\/strong>.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"shipping-for-returns\">ENV\u00cdO PARA DEVOLUCIONES<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Para devolver tu producto, primero debes contactar a <strong>support@rcdronego.com<\/strong>. Nuestro personal te dar\u00e1 instrucciones y podr\u00e1s devolver el producto despu\u00e9s de la confirmaci\u00f3n. Si devuelves el producto sin confirmaci\u00f3n, nuestro almac\u00e9n no podr\u00e1 identificar al remitente, lo que podr\u00eda hacer que tu reembolso no est\u00e9 disponible.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Tarifa de reposici\u00f3n:<\/strong> No se cobrar\u00e1 ninguna tarifa de reposici\u00f3n a los consumidores por la devoluci\u00f3n de un producto.<\/li>\n\n\n\n<li><strong>Costos de env\u00edo:<\/strong> Eres responsable de pagar tus propios gastos de env\u00edo para devolver el producto si no es un problema de calidad.<\/li>\n\n\n\n<li><strong>Seguimiento:<\/strong> Si est\u00e1s enviando un art\u00edculo de m\u00e1s de <strong>50 USD<\/strong>, recomendamos encarecidamente usar un servicio de env\u00edo con seguimiento o comprar un seguro de env\u00edo. No garantizamos que recibiremos tu art\u00edculo devuelto.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"return-address\">DIRECCI\u00d3N DE DEVOLUCI\u00d3N<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Direcci\u00f3n:<\/strong> Room 201, No. 4 Pingling Second Street, Dongcheng Street, Dongguan City, Guangdong, China<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tel\u00e9fono:<\/strong> +86 13428492003<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Correo electr\u00f3nico:<\/strong> support@rcdronego.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>(No devuelvas art\u00edculos sin obtener primero una confirmaci\u00f3n por correo electr\u00f3nico de nuestra parte).<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"important-notes\">NOTAS IMPORTANTES<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Fuente de compra:<\/strong> Los reembolsos o reemplazos solo aplican a dispositivos comprados directamente en <strong>rcdronego.com<\/strong>. Si compr\u00f3 sus productos a un vendedor externo, comun\u00edquese directamente con \u00e9l.<\/li>\n\n\n\n<li><strong>Condici\u00f3n:<\/strong> Los dispositivos deben estar en estado \u201ccomo nuevo\u201d y, si es posible, con el embalaje sellado original intacto. Los accesorios deben ser nuevos y sin abrir para ser elegibles para un reembolso.<\/li>\n\n\n\n<li><strong>Devoluciones no por calidad:<\/strong> Si se devuelve un accesorio o producto sin motivo de calidad, la tarifa de env\u00edo de devoluci\u00f3n original se deducir\u00e1 del monto reembolsado.<\/li>\n\n\n\n<li><strong>Tiempo de respuesta:<\/strong> Una vez que nos env\u00ede un correo electr\u00f3nico sobre una devoluci\u00f3n o reembolso, responderemos dentro de <strong>24 horas<\/strong> en d\u00edas h\u00e1biles. Revise su carpeta de spam\/no deseado si no ha recibido una respuesta dentro de ese plazo.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>RETURN POLICY If you would like to return your order for any quality issues, please contact us within 30 calendar days after delivery. To return a purchase, please email us at support@rcdronego.com. RETURNS OR REPLACEMENT Our policy lasts 30 days. If 30 days have gone by since you received your purchase, unfortunately, we cannot offer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_gspb_post_css":"","footnotes":""},"class_list":["post-1638","page","type-page","status-publish","hentry"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Returns &amp; Exchanges - RCDronego<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rcdronego.com\/es\/returns-exchanges\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns &amp; Exchanges - RCDronego\" \/>\n<meta property=\"og:description\" content=\"RETURN POLICY If you would like to return your order for any quality issues, please contact us within 30 calendar days after delivery. 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